Cookie Policy
How we use cookies and similar technologies on the CSOAI platform
Quick Summary
- We use strictly necessary cookies for the platform to function
- We use analytics cookies to improve our services (you can opt out)
- We do NOT use advertising or tracking cookies
- We do NOT sell your data to third parties
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and understand how you interact with them.
CSOAI uses cookies and similar technologies (such as local storage) to provide you with a better experience, keep you logged in, and understand how our platform is used so we can improve it.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them, you cannot log in, access your training, or use core features.
| Cookie | Purpose | Duration |
|---|---|---|
| csoai_session | Keeps you logged in | Session |
| csoai_csrf | Security token | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
Functional Cookies
These cookies remember your preferences and settings to provide a personalized experience.
| Cookie | Purpose | Duration |
|---|---|---|
| theme_preference | Light/dark mode preference | 1 year |
| dashboard_layout | Dashboard customization | 1 year |
Analytics Cookies
These cookies help us understand how visitors use our platform so we can improve it. All data is anonymized and aggregated.
| Cookie | Purpose | Duration |
|---|---|---|
| _csoai_analytics | Page views and navigation patterns | 30 days |
| _csoai_session_id | Session tracking (anonymized) | Session |
3. What We DON'T Do
- ✗We do NOT use advertising cookies
- ✗We do NOT track you across other websites
- ✗We do NOT sell your data to third parties
- ✗We do NOT use cookies for behavioral profiling
- ✗We do NOT share cookie data with advertisers
- ✗We do NOT use Facebook Pixel, Google Ads, or similar tracking
4. Third-Party Cookies
Some third-party services we use may set their own cookies:
Stripe (Payments)
When you make a payment, Stripe may set cookies for fraud prevention and payment processing. See Stripe's Privacy Policy
Embedded Content
Training videos or external content may set cookies from their respective platforms (e.g., YouTube, Vimeo).
5. Managing Your Cookie Preferences
You can control cookies in several ways:
On Our Platform
Use the cookie preferences button below to update your choices at any time.
In Your Browser
Most browsers allow you to control cookies through their settings. Common options:
- Block all cookies (may break functionality)
- Block third-party cookies only
- Delete cookies when you close your browser
- Get notified when cookies are set
Questions About Cookies?
If you have questions about our use of cookies, please contact us:
CSOAI LTD | Companies House No: 16939677 | Registered in England & Wales